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Virtualization technology and container technology are confusing topics in their own right, and comparing and contrasting them is even harder. Before you can really get into the weeds about how containers differ from virtualization, it’s best to clear up some of the misleading information surrounding how the two technologies work. Containers are made up of […]

Office 365 receives dozens of changes every month, which explains why some get overlooked. While Office 365 Planner or Microsoft Teams are great tools for maximizing productivity, there are hidden functions and tricks you can use to make life a bit easier for yourself. Check out our six tips to improve your user experience with […]

When your customers call your support hotline, they want to be connected to a helpful customer service representative, not experience another hassle. But when they get irked by your unprofessional on-hold messaging system, they can get doubly frustrated and become harder to appease. Here are some tips to make your on-hold messages pleasant to your […]

Many small- and medium-sized businesses are abandoning traditional marketing methods in favor of social media platforms, and for good reason. Take Pinterest, for example, whose latest product “DIY Promoted Pins” allows businesses to promote their Pins to increase click-throughs, improve reach, and potentially drive more website traffic. But wait, there’s more. Know your audience According […]

Aside from overseeing your business’s network security, IT security staff are also adept at fixing personal computers. However, that doesn’t necessarily mean they should. In fact, such occurrences ought to be minimized, if not avoided altogether. Your security personnel should be focusing on more pressing issues. But if they’re toiling over PC repairs, not only […]

This year, the National Oceanic and Atmospheric Administration (NOAA) predicts up to four unusually active hurricanes. With that in mind, there’s no better time to test your disaster recovery (DR) plan. But to avoid data loss and expensive downtime from such catastrophes, there are several things that need to be accounted for. The NOAA forecasts […]

Search engine optimization (SEO) is one of the most difficult and frustrating aspects of running a modern business. Web services and platforms that provide automated SEO reports like WordPress, Google and Raven tools tend to oversimplify their advice. If you’re trying to change your results from red to green, you might need to look more […]

When buying a technological device today, whether it’s a smartphone, a speaker, a keyboard or a smart watch, one of things people look for is Bluetooth compatibility. And who could blame them when Bluetooth has become a ubiquitous feature of technology that everyone can’t live without. But just like any technology, convenience can quickly turn […]

Corporate smartphones and tablets store a significant amount of valuable data. Combine that with their mobile nature and they’re particularly vulnerable to being compromised or stolen. Everyone, including the National Security Agency (NSA), is looking for the next big thing in mobile security, and it might just be virtualization. US government approved The NSA maintains […]

Alexa, Amazon’s counterpart to Microsoft’s Cortana and Apple’s Siri, is an intelligent personal assistant that can perform various tasks for its ‘master.’ Based on a recently released patent, the eCommerce company is set to reveal a wireless phone system powered by this artificial intelligence (AI) technology. Here’s what you need to know. How it works […]