Microsoft has been working closely with software vendors to make it easier for businesses of all sizes to have access to virtualization services. The latest development in this effort has resulted in cheaper, simpler, and more modern solutions to the complexities of remote desktop administration. For those who don’t know, Azure is Microsoft’s build-it-yourself cloud […]

Whether you’re a customer or a customer service agent, don’t you sometimes wish you could see the person you were talking to during a product or service issue resolution? Audio-only conversations can get the job done, but seeing the person at the other end of the line brings a whole new level of interaction that […]

Slack is a well-known, cloud-based collaboration tool that helps your team communicate better and be more productive. Microsoft Teams is Window’s own version with a twist. It’s been reported that prior to its release, a gigantic update was rolled out that equipped Teams with a bevy of features that will definitely make a difference. Smarter […]

We’ve gotten so caught up discussing ransomware prevention with our clients that we’ve neglected to mention that several strains have already been defeated. In fact, there’s a decent chance you can actually decrypt all your data for free. Always make sure to check these lists before responding to a cyber attacker’s demands. The state of […]

If business value is all about the long-term health and well-being of your company, there are few things more important than getting your product into customers’ hands swiftly and efficiently. Thankfully, modern technology has revolutionized these tasks and how you add value to your business. Let’s take a look at one of the most recent […]

Cloudflare, an internet security services company, found a major bug in its software that leaked sensitive data like cookies and passwords from client websites. Although investigation into the security flaw, also known as Cloudbleed, is still underway, early reports found that malicious hackers have not exploited this vulnerability. Even still, you should know what you’re […]

Software solutions are almost always more user-friendly than hardware solutions. There’s no need to worry about cabling, firmware, and power consumption. But when it comes to firewalls, a software solution just can’t measure up to its hardware counterpart. Make sure you have all the facts before deciding which is right for you. Software firewalls Calling […]

The 21st century is the age of social media, with a plethora of outlets available, users are spoilt for choice. Business owners are faced with the same dilemma, between Facebook, Instagram, Twitter, and about thirty more – which one should they invest in? It’s important that the platform is simple, interactive, and touches base with […]

Nobody’s perfect, even IT technicians. We’ve seen plenty of people interpret software-defined networking and network virtualization as the same exact service, but it’s time we clear up the difference. It’s small, but it could be the difference between major cost savings and a small increase in functionality. Software-defined networking (SDN) Managing storage, infrastructures, and networks […]

Although some critics are labeling the newest tool in the internet-based telecommunications field a “VoIP killer,” nothing could be further from the truth. The reality of the situation is that this new technology, WebRTC, is here to make it even easier for customers to contact your business using the internet. Let’s find out if it’s […]