Nobody’s perfect, even IT technicians. We’ve seen plenty of people interpret software-defined networking and network virtualization as the same exact service, but it’s time we clear up the difference. It’s small, but it could be the difference between major cost savings and a small increase in functionality. Software-defined networking (SDN) Managing storage, infrastructures, and networks […]

Although some critics are labeling the newest tool in the internet-based telecommunications field a “VoIP killer,” nothing could be further from the truth. The reality of the situation is that this new technology, WebRTC, is here to make it even easier for customers to contact your business using the internet. Let’s find out if it’s […]

Office 365 Business, Business Premium, Enterprise E1, E3, and E5. Each of these Office 365 plans offer different features and services. Implement the wrong one, and you may end up with a solution that doesn’t fully meet your company’s needs. To help your business select the right Office 365 license, we’ve summarized and listed the […]

How many times have you read a shocking headline, only to find the attached article incredibly underwhelming? Over the last several weeks headlines decrying the threat of “fileless malware” have been everywhere, but the truth is a little less scary. Let’s take a look at what’s really going on and who’s actually at risk. What […]

No matter how much we analyze your network activity, or how many cyber-security conferences we attend, nothing educates us like the missteps of real-world businesses. Learning from example is by far the best way to beef up any disaster recovery plan (DRP), and the recent audit of a state government office gifted us plenty of […]

It’s no surprise that millions of websites are on WordPress — it’s easy to manage, operates on an open source framework, and covers most webmasters’ Content Management Solutions (CMS) needs. What’s also no surprise? That it’s prone to attacks. Recently, some 20 attackers defaced thousands of WordPress websites. If you think 20 attackers is frightening, […]

The first thing that comes to mind when you think of social media is Facebook and for good reason. Not only does it boast the most users, but it also has the biggest reach and cultural impact. Since there is no one-size-fits-all social media platform, it’s imperative for small- and medium-sized businesses to examine their […]

What harm could possibly come from printing a document? According to some researchers who performed a large-scale analysis of printer attacks, a lot. These could be in the form of Distributed Denial-of-Service (DDoS) attacks, which are as devious as they sound, or attacks made through extracted print jobs. Today, we unveil the mechanics of this […]

Data storage may be one of the easiest facets of virtualization to explain, but that doesn’t make it immune to problems arising from confusion. There are a few things that can cause virtualized data storage to underperform, and most of them can be easily fixed by technicians who know their stuff. Read on to find […]

The list of benefits that accompany a VoIP migration is long and conclusively proves that internet-based telephony is better than its analog predecessor. What is slightly less decisive however, is whether the liberating mobility of VoIP requires you to set up desktop phones at all. Read on for a few tips on making the right […]